The Viewmount is a 5 Star newly refurbished and redecorated Boutique B&B (BB&B) in the Scottish Highlands.
Referrals are king!
April 13th, 2021
In my previous "life" I was very fortunate to have built up a remarkable number of contacts. Literally someone at my fingertips for each and every possible job (whether I needed a building painted, a tap changed, a new TV delivered, a charter flight booked etc).
In November 2020 I sold my house north of London and moved to Scotland without knowing more than a handful of people. Not ideal if you plan to embark on one of the biggest projects in your personal life.
Yet, the prospect of totally refurbishing a property, including internal and external works did not daunt me. One referral (I needed someone to help to grit my driveway) led to another and within less than 5 months I have to count myself extremely lucky to have met amazing people. My list of contacts is growing on a daily basis and I can rest assured that any referral made by one of my new contacts will be as good as, if not better, than anybody I knew in the past.
Give credit where credit is due and remember to give positive feedback when deserved. One customer, well taken care of, could be more valuable than a very big advertising budget. Perhaps I'll one day be on the receiving end of a positive referral!